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FAQs

Check In Time

Check in is from 16:00 on day of arrival until 20:00 or later by special arrangement .

Check Out Time

Check out by 11:00 on day of departure but bags can be left at the house until 15:00.

Covid-19 Safety

Palazzo Passerini is ideal for entire groups of 4 to 6 people year round and is a Covid-safe destination for those required to isolate or for vulnerable people who wish to avoid large groups

Please download the European Green Pass App and verify your current status of vaccination. The Palazzo is thoroughly cleaned before each visit and touch points are santised. FN95 Masks are recommended in outdoor and public spaces within the town.

Honesty Bar

Our honesty bar is stocked with locally selected wines and aperitifs on a by-the-bottle basis (wines €15-30 per bottle/pre-mixed aperitifs €5-7 per 150ml bottle). Once a bottle is opened then it will be charged for in full, partially consumed bottles will be charged as a full bottle.

Smoking Policy

We have a strict NO smoking policy. This includes inside the Palazzo and outside on the terrace.

Child Policy

The Palazzo is a medieval building, with steep stairs and original features and is not suitable for children between 2 and 12 years unless supervised by parents at all times.

Booking Conditions

  • Minimum booking is 3 nights.

  • To confirm a booking a 20% deposit of the total is required.

  • All major credit cards accepted. Extras are paid for at check-out.

Cancellation Policy

  • Cancellation must be more than 30 days notice before arrival: full deposit refunded within 30 days.

  • Less than 50 days but more than 14 days notice before arrival: 50% of deposit is refunded.

  • Less than 14 days before arrival 0% deposit is refunded.

Transportation

Costs for collection to and from: 

Perugia Airport for 4 pax, €150 + 10% IVA per trip.

Firenze Airport for 4 pax, €240 + 10% IVA per trip

Rome Fiumicino for 4 pax, €350 +10% IVA per trip.

Camucia Station for 4 pax, €25 +10% IVA per trip.

Terontola Station for 4 pax, €40 +10% IVA per trip.

Want a Chef?

Chef as required is an extra €300 per day (8 hrs) excluding cost of food and wine/alcohol (subject to menu choice).

Special Requests

If there are any special requests or dietary requirements please let us know at the time of booking. If you would like certain wines, foods or drinks to be provided on your arrival please let us know at the time of booking and we can arrange for an additional charge.

Activities

Pasta making: A special offer for guests, €200 for a minimum of 4 people, 10:00 - 12:30 with lunch included.

 

Other activities include: Riding, Cycling, Sailing, Trekking, Cortona tour, Wine Tasting, Olive Oil tour, Learn about truffles, Foraging, Hot Air Ballooning, Italian cooking lessons and more, all can be arranged by the Manager.

 

Wedding Groups

Bridal groups are welcomed with additional services available, such as hairdressing, make-up and spa treatments to be arranged with the Manager.

Baby Cot

€20 per night.

Manager

Our manager is available 24-7 to assist you.

 
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